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What is...
public liability insurance?
Public liability insurance, also known as PL insurance, is a type of business insurance. It can help cover the cost of claims made against you by members of the public if someone gets hurt or their property is damaged because of your business. This insurance is especially important for businesses that interact with customers or work on third-party premises.
About £22 million is paid out every day in business insurance claims across the UK, according to the Association of British Insurers (ABI). A single claim could set you back tens of thousands of pounds for medical costs, loss of earnings, and more. That’s why public liability cover is seen as essential for most small businesses.
Who needs public liability insurance?
Many types of different business can take out public liability cover. While it's not a legal requirement, public liability insurance should be a strong consideration for any business that deals with the public. This includes shops, tradesmen, or even charities.
If any of the below applies to your business, you should consider cover:
- Customers visit your business premises, such as a shop, pub, restaurant or hairdressing and beauty salon.
- You work on client sites, such as a builder or gardener working in people’s homes or gardens.
- You work in public places, such as on building sites or in any place where your work could cause injury or damage to passers-by.
If you work with customers, clients or the public regularly - this cover provides essential protection.
Why do you need public liability insurance?
Coverage varies per provider and package. Always check your policy details to see what is covered in your policy. This type of cover is essential for protecting against:
Injuries to others
Damage to property
Legal costs
Or speak to one of our team on 0800 032 7925
Do small businesses need public liability?
If you run a small business, it's a good idea to have public liability insurance, especially if you interact with customers, or the public. While it’s not a legal requirement in the UK, it can protect against potentially costly unforeseen incidents.
In 2025, there were over 64,000 public liability cases registered with the CRU in the UK, up from the year before, showing that injury and sickness claims are a real risk for businesses large or small. And for a small high street business, an unexpected claim could wipe out months - or even years - of cash flow.
How much does public liability cost?
The cost of public liability insurance varies on several factors unique to your business.
Public liability costs vary depending on:
- Your annual turnover – Higher revenue may mean more activity and a higher risk exposure to claims.
- Your trade or industry – Some sectors are higher-risk than others, and insurers factor this into premiums.
- Claims history – Insurance providers will look at your claims history over the last five years to assess risk and help determine prices.
- Business longevity – The duration your business has been active in its specific trade can influence your premiums. Longer-standing businesses might be viewed as more stable.
- Operational hazards – Working in environments considered hazardous or using dangerous materials can greatly impact insurance costs due to increased risk.
- Coverage extent – The more types of coverage you add to your policy, the higher your insurance costs can be as you're safeguarding against more potential risks.
The cost of PL varies on factors unique to you. Our Comparison Expert, Les Roberts, explains more.
Or speak to one of our team on 0800 032 7925
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Schedule a call with one of our insurance brokers to discuss the details to ensure they’re correct.
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What do I need to get started?
You only need a few details to get started with getting a free business insurance quote online, so it’s best to have the following information ready to go:
Your business name and trade
Your policy start date
Your name and contact details to receive your quote options
You may be asked additional questions about business activities
Public liability insurance FAQs
What kind of excess can you expect?
An excess is the amount you pay towards any insurance claim you make.
For example, if your excess is £100 and you make a claim worth £1000, your payout will be a maximum of £900.
*Policy excesses vary per provider and there will be specific excesses applied to different covers within your policy. Therefore, it is always important to check with your broker to find out what excesses you will pay should you need to make a claim.
Will I get a certificate if I take out public liability insurance?
Not necessarily. Unlike employers’ liability and motor insurance, public liability cover isn’t a legal requirement and so many insurers won’t provide a certificate. Speak to your broker if you need evidence of your insurance.
Saying that, if a client or trade body asks for proof of cover, your broker can usually provide a document which includes your policy details. It's worth keeping your policy schedule somewhere easy to find in case this happens before you start any work.
What is not covered by public liability insurance?
Public liability insurance only helps cover injury and property damage claims made by people who don't work for you, so the public not employees. It doesn't cover employee injury or illness, or damage to your own property.
It also doesn't cover:
- Claims coming from professional errors or bad advice (you’ll need professional indemnity insurance)
- Damage to your own equipment or premises (you’ll need business contents or commercial property insurance)
- Accidents involving your business vehicles (you'll need commercial motor insurance - at Bionic we don't offer this)
- Deliberate acts — insurers won't pay out for damage or injury that’s done on purpose
Is public liability insurance tax-deductible?
Yes. Public liability is tax-deductible as it is classed as a business cost that’s included in HMRC’s definition of allowable expenses.
*Bionic Financial Services does not provide tax advice. This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for tax advice. You should consult your own tax advisors for advice.
What’s the difference between public liability insurance and employer’s liability insurance?
Public liability insurance covers you against damage claims made by members of the public, while employers' liability insurance covers you against injury claims made by your employees. Another difference is that public liability insurance isn’t a legal requirement, but employers’ liability insurance is required by law if you employ one or more people.
Even if you use freelancers, sub-contractors, or casual workers, or even interns or apprentices it's worth checking whether you need employers' liability cover as it can include more than just your typical ‘employee’.
What happens if I don’t have public liability insurance?
Without this cover, businesses may face substantial out-of-pocket expenses for legal fees or compensation claims. In some cases, it could also limit opportunities to work with certain clients, especially if you’re a tradesman.
A single uninsured liability claim could cost your business. Operating without insurance and being ‘uninsured’ is a big risk.
Can public liability insurance help secure new business?
Yes, some trade bodies and clients may require proof of public liability insurance before granting endorsements or contracts, giving your business a competitive edge.
Many local authorities, housing associations, and even other business clients might ask for proof of cover as part of your contract. Having the right level of cover in place — and being able to show it — could be the difference between winning and losing work.
Are there any options extras available?
Yes, typically public liability is sold as part of wider insurance policy, including covers such as employers' liability product liability and more – but this depends on your own business needs. At Bionic, we only sell public liability as standalone cover for some business types like tradesmen. but as part of wider insurance protection. Speak to a member of our team today to find the right coverage for your needs.
Your insurance policy may also include:
- Employers' liability – If you employ anyone (even part-time or on a casual basis), this is a legal requirement.
- Stock or contents - Provides cover for stock, including food & drink supplies, against theft or damage by fire or other insured events.
- Product liability – If you make, sell, or supply physical products, this helps cover claims if a product causes injury or damage.
- Professional indemnity – If your business gives professional advice or, this helps cover claims for financial loss caused by your error or negligence.
Do I really need public liability?
Not sure if you need it? Ask yourself these questions to help guide your decision.
- Could a customer or visitor trip, slip, or fall at your premises?
- Do you handle, move, or work near other people's property?
- Do clients or contracts ask for proof of insurance before you start work?
- Do you work on government, local authority, or large commercial sites?
Does public liability insurance cover me when I work away from my business premises?
Yes — in most cases, a standard public liability policy should cover you for work carried out at client sites, in public places, and at events in the UK, not just at your own premises. But always check your policy wording to check this - it may not include international travel.
Can a sole trader get public liability insurance?
Yes, sole traders can get public liability insurance. It’s worth considering if you deal with clients in person, work on other people's property, or do business in public spaces. Many insurers offer policies designed specifically for self-employed people and sole traders - premiums could even be lower than costs for limited companies.
How quickly can I get covered?
With Bionic, you can start a quote online at any time. Once you've spoken to one of our UK-based brokers and confirmed your details, cover can usually be arranged usually the same day you apply — so you're not left without protection while you wait.
What other types of insurance might I need for my business?
When taking out insurance, it’s important you include cover to protect against the biggest risks to your business. Here are some other types of business insurance that could be useful to consider:
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